Privacy Policy
Effective Date: 24/02/2025
At Resolution Realty Group, we are committed to protecting your privacy and ensuring that
your personal information is handled in a secure and responsible manner. This Privacy Policy
outlines the types of personal information we collect, how it is used, and the steps we take to
protect it. This policy is in compliance with applicable laws, including those related to A2P
10DLC messaging services.
By accessing or using www.ResolutionRealtyGroup.com (the “Site”), you agree to the collection
and use of information in accordance with this policy. If you do not agree with the terms
outlined in this Privacy Policy, please do not use the Site.
1. Information We Collect
We may collect the following types of personal information when you use our Site:
- Personal Identification Information: Name, email address, phone number, and other
contact details that you voluntarily provide when you subscribe to our services or
contact us. - Usage Data: Information on how you interact with our Site, including IP address,
browser type, and device information, through cookies and other tracking technologies. - Messaging and Communication Data: If you opt-in to receive SMS or A2P 10DLC
messages, we may collect data such as your phone number, message content, and
response history for the purpose of sending you important updates and notifications.
2. Use of Information
We use the collected information for the following purposes:
- To Provide Services: We may use your personal information to communicate with you,
process transactions, and deliver the services you requested. - To Improve Our Site: Usage data helps us analyze how visitors interact with the Site,
allowing us to enhance user experience, performance, and security. - A2P 10DLC Messaging: If you opt-in to A2P 10DLC messaging, we will send you SMS
messages related to your account, orders, promotions, or customer service inquiries.
This communication may include marketing messages, and we will respect your
preferences regarding these communications. - Marketing Communications: With your consent, we may send promotional offers, newsletters, or updates. You may opt-out of these communications at any time by following the unsubscribe instructions.
3. A2P 10DLC Messaging Compliance
In compliance with A2P (Application-to-Person) 10DLC messaging requirements, the following
guidelines apply:
- Consent: By opting in to receive A2P 10DLC messages, you consent to receiving SMS
messages related to the services you signed up for. You may withdraw your consent at
any time by replying “STOP” to any message, or through other designated opt-out
mechanisms. - Message Frequency: We will send messages related to the services you have requested,
including confirmations, reminders, promotions, and account updates. The frequency of
these messages will vary depending on your interaction with our services. - Opt-Out: If you wish to stop receiving A2P 10DLC messages, you can opt-out at any time
by replying “STOP” to any SMS message you receive. You may also contact us directly to
request removal from our messaging list. - Message Content: A2P 10DLC messages will include clear instructions on how to opt-
out, and we will not send unsolicited marketing messages without your prior consent. - Compliance: We comply with all regulatory requirements under the Telephone
Consumer Protection Act (TCPA) and other applicable laws for A2P messaging. We do
not share your personal information with third parties for marketing purposes without
your explicit consent.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may
share your information in the following cases:
- Service Providers: We may share your information with third-party service providers
that assist us in operating our Site or providing services to you, including SMS messaging
providers, payment processors, and email service providers. These third parties are
required to protect your information and use it only for the purposes outlined in this
Privacy Policy. - Legal Compliance: We may disclose your information to comply with legal obligations,
protect our rights, or respond to subpoenas or other legal processes.
5. Security
We use commercially reasonable measures to protect your personal information from
unauthorized access, alteration, or disclosure. However, no method of data transmission over
the Internet is completely secure, and we cannot guarantee the absolute security of your
information.
6. Your Rights and Choices
- Access and Update Your Information: You may access, correct, or delete your personal
information by contacting us at [contact email]. You may also update your preferences
regarding communications, including opting out of marketing emails or A2P messages. - Data Retention: We will retain your personal information for as long as necessary to
fulfill the purposes outlined in this Privacy Policy or as required by law. - Request Information: You have the right to request information about the personal
data we have collected and how it is used. If you reside in a jurisdiction with data
protection laws (e.g., GDPR), you may have additional rights.
7. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your user experience and gather
usage data. Cookies are small data files stored on your device that help us remember your
preferences and analyze how you use the Site. You can control cookie settings through your
browser’s preferences.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. We
are not responsible for the privacy practices of these third parties, and we encourage you to
review their privacy policies.
9. Children’s Privacy
Our Site is not intended for use by children under the age of 13, and we do not knowingly
collect personal information from children. If we become aware that we have inadvertently
collected information from a child under 13, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal
requirements. Any updates will be posted on this page, and the "Effective Date" will be revised
accordingly. We encourage you to review this Privacy Policy periodically to stay informed about
how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal
information, please contact us at:
www.ResolutionRealtyGroup.com
508 North Second St.,
Honey Grove, Texas 75446
[email protected]
945-268-0101
By using our Site, you acknowledge that you have read and understood this Privacy Policy and
agree to its terms.